IT services

Let us take care of your infrastrucutre, so you can focus more on your product and services.

✓  Lower Costs

✓  Increase Efficiency

✓  Non-Bureaucratic

How does our IT service work for you?

When you outsource your IT support to us, we can either jump in when you need help or take care of your systems continuously with monitoring and maintenance. We offer experience-based service packages, but since every company has unique needs, we prefer to tailor our solutions individually for each client.

Essential

€190

per user/month

For teams with up to 10 users.

 

24/7 system monitoring

Automatic OS updates

Automatic applications update

5 hours of support included

Issue notifications

Monthly health report

Business

€370

per user/month

For teams with 10 to 50 users.

24/7 system monitoring

Automatic OS updates

Automatic applications update

30 hours of support included

2 hours IT Consulting included

Office 365 administration

Helpdesk and ticketing system

Cybersecurity

Backup monitoring

Fast incident response

Initial system setup

Monthly health report

Additional support costs (after package included support hours)

Remote L1/L2 support: €39 per hour

On site support up to L3 & IT Consulting: €99 per hour

Feeling special?

You can customise the package to your needs. Just fill the form below and we will give you our best offer.

Support hours per user/month
  • 10 hours of remote support
  • 20 hours of remote support
  • 30 hours of remote support
  • 40 hours of remote support
  • 50 hours of remote support
IT consulting hours per user/month
  • 2 hours IT Consulting
  • 5 hours IT Consulting
  • 10 hours IT Consulting
  • 15 hours IT Consulting
  • 20 hours IT Consulting

Know more about each of our services

Office 365

From Outlook and Teams to SharePoint and OneDrive. Keeping everything running smoothly, secure, and updated can be time-consuming. We manage your Microsoft 365 environment end-to-end: user setup, email configuration, security, backups, and license management. No long processes, no bureaucracy — just fast, reliable support so your team can focus on what really matters.

Helpdesk and ticketing system

Keep your IT requests organized and resolved fast. Our helpdesk and ticketing system ensures every issue is tracked, prioritized, and solved efficiently — from simple questions to complex technical problems. Your team gets quick answers, transparent status updates, and real support without endless waiting or complicated processes.

Cybersecurity

Protect your business from digital threats before they become problems. We secure your systems, emails, and data with modern tools and proactive monitoring.
From antivirus and firewalls to backups and access control — we make cybersecurity simple, effective, and easy to manage, so you can focus on running your business with peace of mind.

Backup monitoring

Your data is too important to lose. We make sure your backups run smoothly, every day.
Our team monitors and verifies all backup processes, quickly fixing any issues before they become problems. Reliable, secure, and hassle-free — so your business never skips a beat.

Fast incident response

When something goes wrong, every minute counts. Our team reacts instantly to resolve IT issues, minimize downtime, and keep your business running. We identify, fix, and prevent problems — fast, professional, and without unnecessary bureaucracy.

Server Management

Your servers are the heart of your business — we make sure they stay healthy, secure, and fast. We handle setup, updates, monitoring, and troubleshooting to keep your systems online 24/7. With proactive maintenance and quick response times, we prevent issues before they cause downtime.

VOIP

Communicate smarter with cloud-based phone systems. Our VoIP solutions let you make and receive calls from anywhere — office, home, or on the go. Clear sound, low costs, and easy management — professional communication without expensive hardware or complex setups.

Network Management

We keep your network fast, secure, and always connected. From routers and switches to Wi-Fi and firewalls — we manage, monitor, and optimize your entire infrastructure.
Our proactive approach prevents downtime, improves performance, and ensures your business stays online without interruptions.

Automatic Updates 

OS and Applications. Stay secure and up to date without lifting a finger. We manage all system and application updates automatically — ensuring your devices run smoothly, securely, and with the latest features. No downtime, no manual work — just reliable, automated maintenance that keeps your business protected and productive.

24/7 System Monitoring (RMM via Atera)

We keep an eye on your systems around the clock. With Atera’s Remote Monitoring and Management (RMM) platform, we detect and fix issues before they impact your business.Real-time alerts, proactive maintenance, and continuous performance checks — all designed to keep your IT environment stable, secure, and always online.

Cybersecurity

The new NIS2 EU Directive will apply from 2025 and affects medium-sized and large companies. Companies with more than 50 employees or over €10 million in annual turnover are required to comply with strict cybersecurity obligations. Navigating these requirements can be complex — that’s where we come in. 

With our tailored IT Security Services, we help your company meet the obligations of NIS2 and beyond. 

From risk assessments and system hardening to incident response and employee training, we provide a comprehensive cybersecurity framework designed to protect your operations, data, and reputation. We don’t just secure your systems — we ensure your business stays compliant, resilient, and ready for future challenges.

Helpdesk

You can’t access your email — you give us a quick call or open a support ticket.
Our technician checks your account, resets permissions or fixes the configuration remotely. Within minutes, your email is back up and running — no stress, no downtime.

Our Helpdesk & Technical Support team is your first point of contact for fast, reliable IT assistance. Whether it’s troubleshooting, software support, or technical questions — we’re just a call or ticket away. Our experts resolve issues quickly to keep your business running smoothly.

Make your systems ISO 27001-Ready

Achieving ISO 27001 compliance is not just about documentation — it’s about building real, practical information security into your business. With our expertise, we guide you step by step to make your IT environment, processes, and security controls ready for ISO 27001 certification. 

From risk assessments and technical hardening to policy creation and staff awareness, we help you close the gaps and align your systems with the international standard — efficiently and tailored to your needs.

Backup & Cloud Solutions

Your business data is one of your most valuable assets — losing it is simply not an option. That’s why reliable backup and smart cloud solutions are essential for every modern company.

We help you protect your data with secure, automated backups, whether stored locally, in the cloud, or using a combination of both. In case of hardware failure, accidental deletion, or cyberattacks, your data remains safe and easily recoverable.